tanghstipu

Last updated: August 2024

Introduction

tanghstipu ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our contact forms or booking services:

Name
Email address
Physical address (for service delivery)
Information about your pets (breed, age, health considerations)
Service preferences and booking details

Automatically Collected Information

When you visit our website, we may automatically collect certain information:

Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses
IP address (anonymised where possible)

How We Use Your Information

We use the information we collect for the following purposes:

To provide and deliver our grooming services
To respond to your enquiries and communicate about bookings
To improve our website and services
To send service confirmations and reminders
To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contract performance: To fulfil our service obligations
Legitimate interests: To improve our services and communicate with you
Consent: Where you have given explicit consent for specific processing
Legal obligation: Where required by law

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Booking records are typically retained for seven years for accounting purposes.

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share information with:

Service providers who assist in operating our website (under strict confidentiality agreements)
Legal authorities when required by law

Your Rights

Under data protection laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal requirements)
Object to processing of your data
Request restriction of processing
Request data portability
Withdraw consent at any time

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

tanghstipu
47 Whiteladies Road
Bristol, BS8 2NT
United Kingdom
Email: [email protected]