GDPR Compliance

Last updated: August 2024

Our Commitment to GDPR

tanghstipu is committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This page outlines how we uphold your data protection rights.

Data Controller

tanghstipu acts as the data controller for personal information collected through our website and services. This means we determine the purposes and means of processing your personal data.

Contact details:
tanghstipu
47 Whiteladies Road
Bristol, BS8 2NT
United Kingdom
Email: [email protected]

Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

Right to Access (Article 15)

You have the right to obtain confirmation of whether we process your personal data and to access that data. You may request a copy of your personal data held by us.

Right to Rectification (Article 16)

You have the right to request correction of inaccurate personal data and to have incomplete data completed.

Right to Erasure (Article 17)

Also known as the "right to be forgotten", you may request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the original purpose.

Right to Restriction of Processing (Article 18)

You have the right to request restriction of processing your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.

Right to Object (Article 21)

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making (Article 22)

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making processes.

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Contractual Necessity: Processing necessary to perform a contract with you (e.g., providing grooming services)
• Legitimate Interests: Processing necessary for our legitimate business interests, provided these do not override your rights
• Consent: Where you have given clear consent for us to process your personal data for specific purposes
• Legal Obligation: Processing necessary to comply with legal requirements

Data Security Measures

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Secure storage of customer records
• Limited access to personal data on a need-to-know basis
• Regular review of data protection practices
• Staff training on data protection responsibilities

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Our retention periods are:

• Booking records: 7 years (for accounting and tax purposes)
• Contact form submissions: 2 years
• Marketing preferences: Until you withdraw consent

International Transfers

We primarily store and process data within the United Kingdom. If any data is transferred outside the UK, we ensure appropriate safeguards are in place in compliance with data protection laws.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month. In complex cases, this may be extended by up to two additional months, and we will inform you of any such extension.

There is no fee for exercising your rights, although we may charge a reasonable fee for manifestly unfounded or excessive requests.

Complaints

If you are not satisfied with how we handle your personal data or your rights request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk

Updates to This Information

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.